'' Here are the answers to the main questions you may have about the start of the new year.
Covid_19

All the staff at the Serre-Ponçon Intercommunal Tourist Office are here to help you prepare for the winter season!

We remain at your disposal by e-mail and telephone from Monday to Saturday, 9am to 12:30pm and 1:30pm to 4:45pm (closed on Thursdays outside school vacations).

Practical info

The Government has announced a curfew of 6:00 pm from Saturday, January 2, 2021 throughout the Hautes-Alpes department.
Travel will therefore be limited and only a few trips will be possible as an exception:

- between home and place of work, or place of education or training, for business travel that cannot be postponed.
- for consultations and treatment that cannot be provided at a distance and cannot be postponed, or for the purchase of healthcare products.
- for compelling family reasons, to assist vulnerable or precarious people, or for childcare.
-
- to respond to a judicial or administrative summons.
- to take part in missions of general interest at the request of the administrative authority.
- for long-distance rail or air travel.
- short trips, within a maximum radius of one kilometer from home, for the needs of pets.

These reasons must be justified by means of a derogatory travel certificate, available on paper or in digital form at www.hautes-alpes.gouv.fr, or via the #TousAntiCovid application.

 

 

// Les stations de ski sont-elles ouvertes?

Yes, they are! And they offer the full range of "off-ski" activities: Nordic skiing, ski touring, snowshoeing, dog sledding... and all the well-being that snow-covered mountains can provide.

Hotels are open with room service (breakfast and meals served in the room), and most restaurants offer takeaway meals.

We don't know when the lifts will open, but in the meantime, enjoy the mountains in a different way!

All the information about the Serre-Ponçon resorts: Crévoux, Réallon and Les Orres.

 

// Is it compulsory to wear a mask?
Wearing a mask is
compulsory in Embrun town center, in all establishments open to the public and in all shops.
A fixed fine of €135 will be applied in the event of non-compliance.

 

// Can I come to France from abroad?
You'll find all the requirements for entering France, depending on the country you're traveling from, on the website of the Ministry of Europe and Foreign Affairs
HERE.

 

AGENDA

// Are markets being maintained?
Yes, the markets are organized in compliance with the barrier gestures.

  • Embrun Wednesdays and Saturdays, 8 a.m. to 1 p.m.
  • Chorges Sundays, 8 a.m. to 1 p.m.

// Animations

Find out more about the events taking place in the region HERE.

During the 4 weeks of the February vacations, a "le petit train" (the little train) will be on the Barthelon square, to the delight of the little ones.

And directly on the agendas of our resorts: Crévoux, Réallon and Les Orres

Transportation

// Is public transport operating normally?
Normal service will be maintained, but during rush hour, priority will be given to commuters, schoolchildren and medical appointments (masks must be worn, and boarding and alighting doors must be respected).

// Can I take a cab?
Yes, but the number of passengers is limited and masks must be worn if there is no driver/passenger protection.

 

Accommodation

// Can you book accommodation for this winter?
Yes, you can book now on our website
: reservation.serreponcon-tourisme.com

The vast majority of hotels operate on a "room service" basis for meals, and you can find the latest opening conditions on each hotel page HERE.

// I had to cancel my accommodation booking. Under what conditions can I be reimbursed?
In response to the cancellations suffered by the tourism industry,
Ordinance no. 2020-315 of March 25, 2020 on the financial conditions for resolving certain tourist travel and holiday contracts in the event of exceptional and unavoidable circumstances or force majeure, modifies the obligations of professionals by enabling them to offer their customers, instead of an immediate refund, a credit note valid for a period of eighteen months. If, at the end of the 18-month period, the customer has not used the credit, the professional must reimburse the customer.
Covid 19: cancellation without charge: in accordance with the host's conditions of sale.

 

Restaurants

// Les restaurants peuvent-ils toujours effectuer la livraisons à domicile et la vente de plat à emporter  ?

The bars are closed until further notice.

The vast majority of restaurants are open in "takeaway" mode. Consult their updated opening conditions on each of their pages HERE.

For resorts: Réallon restaurants ; Crévoux restaurants ; restaurants in Les Orres

 

Museums

// Are museums and cultural venues open?
Officially, cinemas, museums, restaurants, theaters, bars and nightclubs... will remain closed until further notice.

See conditions and details on our "visit places" pages.

Local heritage is also accessible through guided tours guided tours.

 

Stores and shopping centers

// Quels magasins sont ouverts ?

Shops are open, more details HERE.

Masks must be worn.

 

Plan d'eau d'Embrun

// Is access to the Embrun lake authorized?
Yes! for the enjoyment of young and old alike.

The ride is open at weekends from 2.30pm to 6pm.

Carousel, trampoline and Rosalie rental will be open for the February vacations.

The pool is closed until further notice. To find out more, click HERE.

Réallon ski passes

//  Quelles sont les conditions de remboursement pour le forfait de ski de Réallon ?

In the event of unforeseen closure of the ski area during the winter season, the Régie des Remontées Mécaniques de Réallon will not refund or compensate season pass holders for more than 75 consecutive or non-consecutive days of partial or total opening of the ski area.

[Details on the Réallon website].

// What adaptations are planned for the resort?
The Nordic area is open and in very good condition, activity providers offer a wide range of "off-ski" activities (snowshoeing, dog sledding, ski touring, introduction to downhill skiing for the very young, biathlon...) and the vast majority of shops are open!

[ More details on the Réallon website]

Crévoux ski passes

//  Quelles sont les conditions de remboursement pour le forfait de ski à Crévoux ?

[Details on the Crévoux website ].

// What adaptations are planned for the resort?
The Nordic area is open and in very good condition, activity providers offer a wide range of "off-ski" activities (snowshoeing, dog sledding, ski touring, introduction to downhill skiing for the very young, biathlon...) and the vast majority of shops are open!

[ More details on the Crévoux website ]

covid-infos-01-02

If you haven't found the answer to your question, please contact us by phone on 04 92 50 64 25 or by e-mail from Monday to Saturday.unday to Saturday 9am to 12:30pm and 1:30pm to 4:45pm (closed on Thursdays outside school vacations)

Find out about the specific provisions put in place by our partners on each of their information sheets, at the bottom of the page, in the paragraph " SPECIAL PROVISIONS COVID 19″ .

We wish you all the best for the New Year, which is just beginning. And, of course, good health!